Privacy Policy

1. Information We Collect

When you submit a loan application or request a consultation on Loans Mart India, we may collect the following categories of information:

• Identity and Contact Data: Full legal name, date of birth, mobile number, email address, residential address, and identity numbers (PAN, Aadhaar as voluntarily submitted for KYC).
• Employment and Financial Data: Employer/business name, monthly income, annual turnover, bank statements, salary slips, ITR documents, existing loan obligations, and credit profile indicators.
• Technical and Usage Data: IP address, browser type, device identifiers, operating system, and interaction records on our website.

2. Purpose and Lawful Basis for Processing

We use your personal and financial information solely for genuine financial facilitation purposes:

• To determine pre-qualification and match your requirements with suitable loan products.
• To transmit KYC and income proofs to partner Banks and NBFCs you authorize.
• To communicate loan status updates, approval letters, and requirement checklists.
• To prevent fraudulent loan applications, identity theft, and duplicate submissions.
• To comply with regulatory guidelines issued by the Reserve Bank of India (RBI) and other statutory authorities.

3. Data Sharing and Disclosure

We maintain strict confidentiality standards. Your data is shared only under the following circumstances:

• Partner Banks and RBI-Registered NBFCs: Authorized lending institutions to whom you have agreed to submit your loan application.
• Encrypted Cloud Infrastructure: Cloud hosting and secure storage providers that comply with bank-grade security protocols (ISO 27001 / SOC 2).
• Regulatory and Law Enforcement Authorities: When required by court orders, subpoenas, or applicable Indian laws.

4. Security & Document Access Control

Security is foundational to Loans Mart India. All loan documents and identity proofs are stored in private, access-controlled repositories. Documents are accessed only via short-lived cryptographically signed tokens. Unauthorized external access is prevented at both transport (TLS 1.3 encryption) and storage layers.

5. Your Rights & Grievance Redressal

Under the Digital Personal Data Protection Act and applicable Indian consumer laws, you have the right to access, rectify, or request deletion of your information, subject to statutory retention mandates required for loan documentation.