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RBI Compliance & Transparency Guidelines

Regulatory & Loan Disclosures

Transparency and ethical lending are core to Loans Mart India. This page provides key statutory disclosures in alignment with Reserve Bank of India (RBI) guidelines for digital loan sourcing and consumer financial protection.

1. Business Identity & Operational Role

Loans Mart India operates as a technology platform and authorized Direct Selling Agent (DSA) / Loan Sourcing Partner. We connect prospective borrowers with reputable, RBI-licensed Scheduled Commercial Banks and Non-Banking Financial Companies (NBFCs).

Notice: Loans Mart India is NOT an NBFC or a bank and does NOT directly lend, disburse, or originate credit from its own balance sheet. All loan sanctions, interest rate determinations, processing fees, documentation requirements, and disbursals are made solely at the discretion of respective lending institutions.

2. Annual Percentage Rate (APR) & Tenure Disclosure

In accordance with Google Financial Services policies and RBI Fair Practice Codes, below are the standard parameters applicable across our partner lenders:

Repayment Tenure
6 Months to 84 Months

Minimum repayment period is 6 months. Maximum tenure can extend up to 84 months for personal/business loans and up to 30 years for home loans.

Annual Percentage Rate (APR)
10.50% to 36.00% p.a.

APR includes interest rate plus processing fees and charges determined by partner banks based on credit score, income, and lender evaluation.

Representative Personal Loan Example

Loan Principal₹1,00,000
Loan Tenure12 Months
Interest Rate (Reducing)12.00% p.a.
Monthly EMI₹8,885
Total Interest Payable₹6,619
Processing Fee (1.5% + GST)₹1,770
Total Repayment Amount₹1,08,389
Effective APR15.18%

*Note: The illustrative example above is for informational purposes. Actual terms, rates, and fees offered by partner banks may vary based on applicant risk profile.

3. Authorized Partner Banks & RBI-Registered NBFCs

Loans Mart India collaborates with premier Indian banking and NBFC institutions to ensure applicants receive competitive, compliant credit options:

HDFC Bank
ICICI Bank
State Bank of India (SBI)
Axis Bank
Kotak Mahindra Bank
Bank of Baroda
Punjab National Bank
Tata Capital Financial Services
Bajaj Finance
Aditya Birla Finance
Piramal Capital & Housing Finance
IDFC FIRST Bank

4. Borrower Protection & Zero Advance Fee Guarantee

Loans Mart India strictly adheres to the RBI Fair Practices Code.

  • No Advance Cash or Consultation Fees: Loans Mart India never asks borrowers for cash or online payments into personal accounts for loan approvals or file charges.
  • Transparent Deductions: Any legitimate processing fees required by lending institutions are deducted directly from the loan sanction amount by the bank, or paid directly via official bank payment gateway links.
  • No Coercive Sourcing: All credit bureau checks and formal applications occur only with the applicant's explicit consent.

Customer Support & Grievances

For any queries or grievances regarding loan consultation, contact our Grievance Officer:

Loans Mart India Grievance Desk

Email: grievance@loansmartindia.com

Helpline: +91 98765 43210

Corporate Office: Loans Mart India, FinTech Tower, Bandra Kurla Complex (BKC), Mumbai, Maharashtra - 400051